We resolve many property damage claims within 7 to 14 days, but repair times can vary significantly depending on the vehicle, damage, etc. Whatever happens, we'll work quickly and efficiently so you can get back to your normal routine. The insurance company generally has approximately 30 days to investigate your car insurance claim, although the number of days varies by state. Most state laws require that claims be processed promptly and without unnecessary delay, but processing and resolving them can take longer, especially if the accident was serious or if an investigation into coverage is necessary.
Car insurance is a rare product that you buy in the hope of never using it, but if you're involved in an accident or your vehicle is damaged, you may need to file a claim. An insurance claim is simply a request for financial compensation from an insurance company. Understanding how the claims process works, including reporting an accident, working with an insurance adjuster and repairing your car, if necessary, can make filing a claim easier and less stressful. Through subrogation, your insurance company can now try to recover the payment you made to the insurer that originally denied fault.
Keep in mind that car accident investigations can take months to complete if there are serious injuries, multiple drivers and cars involved, and if it is unknown who was at fault. Some progressive companies can receive compensation as authorized agencies for providing services on behalf of insurers, business owners, general liability, professional liability, and workers' compensation. You can also tell your own insurance company about the accident in case you need to file a claim against your own policy because the at-fault driver was uninsured, underinsured, or was denied liability by your insurer. This information is not an insurance policy, does not refer to any specific insurance policy, and does not modify any provision, limitation or exclusion that is expressly stated in any insurance policy.
Don't expect the at-fault driver to contact your insurance company; it's up to you to report the accident to the other driver's insurance company. Keep in mind that while police officers sometimes determine fault, it can be a difficult and time-consuming task to prove to the insurance company that your insured driver caused the accident. If you have rental car reimbursement coverage under your own policy, you will have coverage for a rental car regardless of fault, within the limits of your policy. The amount of your policy's auto insurance deductible indicates how much you pay out of pocket for a covered claim, while your coverage limits represent the maximum dollar limit that your insurer could pay in a given category.
You file a collision claim against your own insurance policy because you need a new car as soon as possible...